Getting started with Piggybet is straightforward once you know the steps — this guide walks you through each one.
What You Need First
- A valid email address and a strong password.
- Proof of identity (passport or national ID) and proof of address (utility bill from the last 3 months).
- A payment method you can use to deposit (credit/debit card, e-wallet like Skrill or Neteller, or bank transfer).
- A device with an internet connection — desktop, tablet, or smartphone.
- Be at least 18 years old or the legal gambling age in your country.
Account Setup
- Visit the website and click the “Sign Up” or “Register” button.
- Fill in the registration form with your personal details (name, date of birth, address, email, phone number). Make sure the information matches your ID exactly.
- Choose a username and password. Use a unique password that you do not reuse elsewhere.
- Select your preferred currency and agree to the terms and conditions.
- Submit the form. You will receive a confirmation email — click the link to verify your account.
- Log in and go to the cashier to make your first deposit. Choose your payment method and enter the amount. If there is a bonus offer, decide whether to opt in.
- Complete the deposit. The funds should appear instantly or within a few minutes depending on the method.
How Bonuses Work
Bonuses are a great way to boost your bankroll, but they come with wagering requirements. For example, a typical welcome bonus might be a 100% match up to €200 on your first deposit. The wagering requirement is often 35x the deposit plus bonus amount.
Math example: You deposit €100 and claim the 100% bonus, so you receive an extra €100. Your total balance is €200. The wagering requirement is (deposit + bonus) × 35 = (€100 + €100) × 35 = €7,000. You must wager €7,000 before you can withdraw any winnings from the bonus. Note that different games contribute differently to wagering: slots usually count 100%, table games may count less (e.g., 10%), and bets on certain games may not count at all.
App & PWA Guide
There is no dedicated native app in the Google Play or Apple App Store. Instead, the casino offers a mobile-optimized website that works seamlessly in your browser. For even faster access, you can add the site to your home screen as a Progressive Web App (PWA). On Android, open the site in Chrome, tap the menu (three dots), and select “Add to Home screen.” On iOS, open in Safari, tap the Share icon, and choose “Add to Home Screen.” The PWA will look and behave like an app, with push notifications and offline support for some features.
Worth Knowing: Handling a Delayed Withdrawal
Withdrawals usually take 1–5 business days for e-wallets, 3–7 days for cards, and up to 10 days for bank transfers. If your withdrawal is delayed:
- Check the status in your account’s transaction history. It may be pending verification or under review.
- Verify your documents beforehand: upload your ID and proof of address as soon as you register. If you haven’t, do it immediately.
- Contact support via live chat or email. Typical response times are under 24 hours. Provide your player ID and the withdrawal reference number.
- Wait at least the maximum processing time before escalating. If it exceeds 10 business days, contact the casino’s licensing authority or use an alternative dispute resolution service.
Need to Know
What documents are required for verification?
You will need a clear copy of your government-issued ID (passport or driver’s license) and a recent utility bill or bank statement showing your address. The documents must be in the same name as your account.
Are there any country restrictions?
Yes, some countries are excluded due to licensing agreements. Check the terms and conditions for the full list. Players from restricted countries cannot register or play.
How do you self-exclude or set deposit limits?
Go to your account settings under “Responsible Gambling.” You can set daily, weekly, or monthly deposit limits, take a time-out, or self-exclude for a chosen period. These tools are mandatory in many jurisdictions.
Can I withdraw my deposit before meeting wagering requirements?
If you have an active bonus, you usually cannot withdraw the deposit until the wagering requirements are met. Withdrawing forfeits the bonus and any winnings from it. Always read the bonus terms.
This guide covers the essentials to get you started and keep you informed. Remember to gamble responsibly and always check the terms for the latest updates.